A cancelled payment via Banküberweisung typically results in funds returning to the sender within 3 to 5 business days. This duration is directly linked to interbank processing times for such transactions. Therefore, players should expect a delay of up to one week for any refunds initiated through this method.
For high rollers utilising the Banküberweisung method, the potential for a cancelled payment necessitates patience, as the funds are not immediately accessible. Unlike instant e-wallet or crypto transfers, this bank-based system requires more administrative steps, extending the reimbursement period. This contrasts sharply with methods offering faster resolution.
While other methods might offer quicker resolution in cases of cancellation, Banküberweisung's extended timeframe is a consequence of its traditional banking infrastructure. Players needing immediate access to funds after a cancellation should consider alternative payment options that facilitate faster transaction speeds for both deposits and potential refunds.
Secure payments and limits at Fast Slots
How much remains after network fees
For cryptocurrency transactions such as Litecoin (LTC), network fees apply to both deposits and withdrawals, though they are not explicitly detailed beyond being a 'Network Fee Only'. The minimum deposit and withdrawal limit for Litecoin is 20 EUR, with a maximum limit of 10,000 EUR per transaction. These fees, while not added to the transaction amount, do reduce the effective value transferred.
When depositing or withdrawing via Bitcoin (BTC) or Dogecoin (DOGE), players should also account for network fees, noted as 'None (Network Fee Only)'. Both methods share the same minimum deposit and withdrawal limits of 20 EUR and a maximum of 10,000 EUR. These network fees are dynamic and depend on blockchain congestion at the time of the transaction.
USDT (TRC-20) transactions, while instant for deposits and 0-24 hours for withdrawals, also incur a 'Low Network Fee'. The deposit and withdrawal limits are identical to LTC, BTC, and DOGE, ranging from 20 EUR to 10,000 EUR. High rollers should be aware that these minimal network charges, though not substantial on individual transactions, can accumulate over frequent, large-volume transfers.
Binance Pay and USDT TRC-20 for Bonus Deposit
High rollers seeking to maximise their welcome bonus can utilise Binance Pay and USDT (TRC-20) for their deposits, as both methods offer instant deposit times. The welcome bonus itself is substantial, providing a 300% match up to €2,000, plus 100 free spins. These payment options ensure funds are available immediately to claim the full bonus potential.
The minimum deposit for both Binance Pay and USDT (TRC-20) is 20 EUR, aligning with the requirements for other cryptocurrency options. For players aiming for the maximum €2,000 bonus, which would require a deposit of €666.67 (due to the 300% match), these methods provide a swift and efficient way to fund their accounts. The maximum transaction limit for these methods is 10,000 EUR.
By choosing Binance Pay or USDT (TRC-20) for their initial deposit, high rollers can ensure their qualifying deposit is processed instantly, allowing them to immediately benefit from the 300% welcome bonus and the associated 100 free spins. The absence of additional fees on these methods further enhances their appeal for large deposits.
KYC in 24 to 48 hours before withdrawal
The Know Your Customer (KYC) process at Fast Slots requires players to submit identification and proof of address documents, with the verification taking between 24 to 48 hours. This verification is mandatory before the first withdrawal can be processed. High rollers making significant transactions must factor this mandatory waiting period into their withdrawal plans.
Players should ensure their submitted documents are current, with proof of address not being older than 3 months, to expedite the KYC process. Failing to provide adequate documentation can lead to further delays beyond the initial 24-48 hour assessment period. This initial verification is a standard procedure across regulated online casinos.
While the KYC check itself is performed within 24-48 hours, it is crucial to initiate this process in advance of needing funds. For high rollers, the ability to withdraw large sums quickly is often a priority, and completing KYC promptly ensures that subsequent withdrawal requests are not held up by this essential security step.
After deposit: 5 to 30 minutes waiting time
Following a deposit, players may experience waiting times of 5 to 30 minutes for funds to reflect in their account, depending on the chosen payment method. For instance, Litecoin (LTC) deposits typically take between 5 to 30 minutes to complete. This period accounts for blockchain confirmation times for cryptocurrencies. High rollers should be aware of this potential delay when planning immediate play.
While some methods like Binance Pay and MiFinity offer instant deposits, others, such as Litecoin (LTC), Bitcoin (BTC), and Dogecoin (DOGE), fall within the 5 to 30-minute or 10-60 minute processing window. This variation means that while high rollers might deposit substantial amounts instantly, some crypto options require a brief patience period.
The waiting time of 5 to 30 minutes for certain cryptocurrency deposits ensures the transaction's security and validity on the blockchain. For players making large deposits, understanding these timelines is key to managing expectations and ensuring seamless access to their funds for gameplay. USDT (TRC-20) deposits are noted as instant (1-5 minutes).
Payment methods, limits and fees
Method
Type
Deposit
Withdrawal
Min. Deposit
Limit
Fees
Visa / Mastercard
card
Instant
1-3 Business Days (Visa)
10 EUR
10 - 5.000 EUR
None
MiFinity
e-wallet
Instant
0-24 Hours
10 EUR
10 - 10.000 EUR
None
Neteller
e-wallet
Instant
0-24 Hours
10 EUR
10 - 10.000 EUR
None
Binance Pay
crypto
Instant
0-2 Hours
20 EUR
20 - 10.000 EUR
None
Dogecoin (DOGE)
crypto
5-30 Minutes
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Network Fee Only)
Litecoin (LTC)
crypto
5-30 Minutes
0-24 Hours
20 EUR
20 - 10.000 EUR
None (Network Fee Only)
CashLib
prepaid
Instant
Not Available
10 EUR
10 - 1.000 EUR
None
Neosurf
prepaid
Instant
Not Available
10 EUR
10 - 1.000 EUR
None
Paysafecard
prepaid
Instant
Not Available
10 EUR
10 - 1.000 EUR
None
Banküberweisung
bank
1-3 Business Days
3-5 Business Days
20 EUR
20 - 10.000 EUR
None (Bank Fees Possible)
Deposit Fee-Free, Pay Fees on Withdrawal
For high rollers utilizing Neteller, deposits are processed instantly with no fees attached, allowing immediate play. This e-wallet method supports transaction limits up to 10,000 EUR, catering to substantial deposits. The absence of deposit fees ensures that the full deposited amount is available for gameplay, a significant advantage for those making large initial transfers.
Conversely, while Visa and Mastercard facilitate instant deposits up to 5,000 EUR without charges, withdrawals can take 1 to 3 business days. For high rollers, this means that although they can deposit significant sums quickly and without upfront cost, the subsequent withdrawal process may incur time delays. Bank transfers, another option for larger sums, also have a waiting period of 3 to 5 business days for payouts.
Cryptocurrency options like Bitcoin and Litecoin offer both deposits and withdrawals within 0-24 hours, with transaction limits reaching 10,000 EUR. While the casino does not charge for these transactions, a network fee applies. This makes crypto a potentially faster withdrawal method than traditional banking for large sums, though the variable network fee requires consideration.
Paysafecard: Deposit Possible, Payout Excluded
High rollers can use Paysafecard for instant deposits, with limits set between 10 EUR and 1,000 EUR. This prepaid solution offers a straightforward way to fund an account quickly and without any additional deposit fees from the casino. The upper limit of 1,000 EUR per transaction, however, may be restrictive for those accustomed to significantly larger deposit amounts.
It is crucial for players to understand that Paysafecard, along with other prepaid methods like CashtoCode eVoucher and CashLib, does not support withdrawals. This means any funds deposited via these methods must be withdrawn using an alternative payment channel that supports payouts, such as Neteller or a bank transfer. Players should pre-emptively select a suitable withdrawal method before depositing with Paysafecard.
For those depositing 1,000 EUR using Paysafecard, the inability to withdraw directly means they must choose another method for cashing out winnings. This could involve setting up an e-wallet like MiFinity or using a bank transfer, which has a processing time of 3 to 5 business days. This limitation is a key consideration for high rollers planning their entire transaction flow.
Initiate Withdrawal in 0 to 24 Hours
High rollers will find that several payment methods at Fast Slots allow for withdrawal initiation within a 0 to 24-hour timeframe, facilitating swift access to funds. E-wallets such as Neteller and MiFinity, alongside all cryptocurrency options including Bitcoin (BTC) and Litecoin (LTC), fall into this category. This rapid processing is ideal for players who require quick access to their winnings.
For instance, a high roller withdrawing 10,000 EUR via Neteller or a supported cryptocurrency can expect the withdrawal to be initiated within 24 hours, often much sooner. This contrasts with traditional banking methods like Visa/Mastercard, which can take 1 to 3 business days for withdrawals, or bank transfers, requiring 3 to 5 business days. The speed of withdrawal initiation is a significant factor for substantial gaming balances.
While the initiation of withdrawal is swift for many methods, the actual funds reaching the player's account may vary based on the chosen method and external processing times. However, the ability to initiate a withdrawal of up to 10,000 EUR within 24 hours offers a high degree of flexibility for high rollers managing their finances, ensuring they are not unnecessarily held up.
App deposit: same limits as in browser
High rollers using the casino's browser interface will observe deposit limits that are consistent with those available through any dedicated app. For example, methods like Neteller and Bitcoin (BTC) both permit deposits up to 10,000 EUR, regardless of whether the deposit is made via a desktop browser or a mobile application. This uniformity ensures a predictable deposit experience across platforms.
Similarly, the limits for Visa and Mastercard deposits remain at 5,000 EUR per transaction, irrespective of the access method used by the player. This standardization is beneficial for high rollers who may switch between devices or platforms, as they do not need to re-familiarize themselves with different transaction parameters. The minimum deposit of 10 EUR also remains consistent.
The absence of different deposit limits between browser and app interfaces means high rollers can confidently manage their funds to the maximum allowed by their chosen payment method, which can be up to 10,000 EUR for several options. This ensures that the gameplay experience remains uninterrupted by varying transaction constraints, a key aspect for players who deposit and withdraw significant amounts.
Bitcoin Deposit: Transaction Fee Separate from Amount
When making a Bitcoin (BTC) deposit, high rollers should be aware that the casino does not impose its own fees, but a network fee is applicable. This fee is separate from the deposit amount and is paid to the Bitcoin network validators, not to the casino itself. Deposits via Bitcoin have a minimum of 20 EUR and a maximum limit of 10,000 EUR.
For a high roller depositing 10,000 EUR using Bitcoin, the transaction fee charged by the network will be an additional cost on top of the deposit. While this fee is typically low, it can fluctuate based on network congestion. The casino's processing of the deposit, which takes 10-60 minutes, does not include this network charge, ensuring transparency about external costs.
The implication for high rollers is that the total cost of a Bitcoin deposit includes the deposited sum plus the network fee. This contrasts with methods like Neteller or Visa, where the casino absorbs any transaction fees, making the deposited amount fully available. Understanding this distinction ensures high rollers can accurately budget for their Bitcoin transactions.
Payments Outside EUR: Surcharge for Currency Conversion
When using cryptocurrencies like USDT (TRC-20) or Dogecoin (DOGE) for deposits, the minimum transaction amount is 20 EUR. These methods allow for withdrawals within 0-24 hours, with limits extending up to 10,000 EUR, and typically incur no fees beyond standard network charges. However, players should be mindful that if their local currency is not EUR, a currency conversion surcharge may apply at their bank or exchange service.
Alternative cryptocurrency options such as Litecoin (LTC), Binance Pay, and Bitcoin (BTC) also support deposits starting from 20 EUR. While Binance Pay offers a quicker withdrawal window of 0-2 hours, Bitcoin deposits may take 10-60 minutes to process. All these crypto methods, like USDT and Dogecoin, have a transaction limit of 20 EUR to 10,000 EUR and are generally free of casino fees.
For players opting for e-wallets like MiFinity or Neteller, deposits can begin at 10 EUR, with withdrawals processed within 0-24 hours and a generous limit of up to 10,000 EUR. While these methods do not charge fees from the casino's end, it is crucial for high rollers to confirm any potential currency conversion fees imposed by their financial institution if operating outside the Euro currency zone.
Which methods do not allow withdrawal
Certain payment methods at this online casino are designed solely for deposits, meaning players cannot withdraw funds back to them. Prepaid options, such as Paysafecard, CashtoCode eVoucher, and CashLib, all fall into this category. These methods allow for instant deposits starting from 10 EUR, with limits of up to 1,000 EUR, but users must select an alternative method for any payout requests.
For high rollers who may deposit substantial amounts using prepaid vouchers, the absence of withdrawal functionality requires careful planning. For instance, a player depositing 1,000 EUR via Paysafecard will need to have a separate withdrawal method available, such as a bank transfer or a cryptocurrency option, to receive their winnings. This limitation is common across many prepaid payment solutions in the online gaming industry.
The primary reason for this restriction is the nature of prepaid products; they are purchased with a set value and are not linked to a bank account or digital wallet capable of receiving funds. Therefore, any player utilizing Paysafecard, CashtoCode eVoucher, or CashLib for their initial 10 EUR minimum deposit should be prepared to use a different, withdrawal-enabled method for cashing out their accumulated wins.
Deposit from 20 EUR Directly in the Game
For players who prefer to engage with the casino's offerings without delay, a direct deposit of 20 EUR is facilitated through various methods. Cryptocurrencies such as USDT (TRC-20), Dogecoin (DOGE), Litecoin (LTC), Binance Pay, and Bitcoin (BTC) all support this minimum deposit threshold. These options are particularly attractive to high rollers due to their high transaction limits, often up to 10,000 EUR, and swift processing times.
Cryptocurrency deposits, when made at the 20 EUR minimum, are generally processed instantly or within a short window of 5-60 minutes, depending on the specific coin and network activity. This allows for immediate gameplay without lengthy waiting periods, which is a significant advantage for those looking to capitalize on opportunities. The maximum limit of 10,000 EUR per transaction caters well to the needs of high rollers.
Beyond cryptocurrencies, Banküberweisung and MiFinity also allow for deposits starting at 20 EUR, though bank transfers may take 1-3 business days to clear. For those utilizing crypto, the ability to deposit 20 EUR and immediately access games, with withdrawal capabilities up to 10,000 EUR, offers a seamless experience for substantial players.
Report double charge in 24 hours
If a player suspects they have been charged twice for a single transaction within a 24-hour period, they should promptly gather relevant documentation. This includes checking their bank or payment provider statements for duplicate entries and noting the exact times and amounts of the suspected double charges. Methods like Visa/Mastercard, which have a limit of up to 5,000 EUR and a withdrawal time of 1-3 business days, can sometimes experience processing anomalies.
For high rollers who might make multiple large transactions, keeping meticulous records is essential. If a double charge is identified, for instance, on a 10,000 EUR transaction via USDT (TRC-20) or MiFinity, which both offer instant deposits and 0-24 hour withdrawals, the player should cross-reference these details with their casino account history. The casino's terms often stipulate a timeframe for reporting such issues, usually within 24 hours of the transaction.
Upon identifying a suspected double charge, a player should contact the casino's customer support immediately, providing all gathered evidence. This proactive approach, particularly when dealing with high-value transactions, ensures that any payment processing errors can be investigated and rectified efficiently, often with the aim of resolving the issue within the 24-hour reporting window.
Detect double charge and report correctly
To effectively detect a double charge, players should meticulously review their financial statements from their bank or payment processor, looking for identical transactions that occurred in close succession. For example, if a 10,000 EUR deposit was attempted via Bitcoin (BTC), which has a 20 EUR to 10,000 EUR limit and a 10-60 minute deposit time, a double charge would appear as two identical Bitcoin transactions within a short timeframe.
When reporting a double charge, it is crucial to provide specific details to the casino's support team. This includes the transaction date and time, the amount of each charge, the payment method used (e.g., USDT (TRC-20), Neteller, or Visa/Mastercard), and any relevant transaction IDs. For high rollers using methods with a 10,000 EUR limit, presenting clear evidence is key to a swift resolution.
Correct reporting involves clearly stating that a duplicate transaction has occurred and requesting a refund for the erroneous charge. Players should be prepared to offer screenshots or statement excerpts as proof. This diligence ensures that the casino can investigate the payment gateway and rectify the error, often facilitating the return of funds within a specified period, typically after verification.