WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
UP TO €2000 + 100
FREE SPINS
Home → FAQ
Frequently asked questions about Fast Slots
How many bets are needed for x45 in table games?
The wagering requirement for the welcome bonus is x35 to x45, depending on the game contribution. For table games, the contribution is 10%, meaning a €1,000 bonus would require €35,000 to €45,000 in wagers. This translates to a significantly higher number of bets compared to slots.
If a player accepts the full €2,000 welcome bonus and aims for the x45 wagering requirement, the total turnover needed is €90,000. When playing table games with a 10% contribution, the effective wagering becomes x450. This means a substantial amount of gameplay is necessary.
Given the 10% contribution of table games towards wagering, fulfilling a x45 requirement effectively becomes a x450 requirement. This substantial multiplier means that bets placed on table games contribute only a fraction towards meeting the bonus conditions, requiring a much larger volume of play.
Why does KYC reject documents older than 3 months?
KYC, or Know Your Customer, requires documents to verify identity and address, with a strict 3-month age limit for proof of address. This policy ensures that the provided information is current and accurately reflects the player's present residential status.
Documents submitted for KYC verification that are older than 3 months, such as utility bills or bank statements, will be rejected. This is to maintain the integrity of the verification process and confirm the player's current residency details.
The 3-month validity period for address proof in KYC is a standard industry practice. It ensures that the casino has up-to-date information, preventing potential issues related to outdated personal details and maintaining regulatory compliance.
How long does KYC verification take after registration?
Following registration and document submission, the KYC verification process typically takes between 24 to 48 hours. During this period, the casino reviews the provided identification and proof of address to confirm the player's identity.
Players can expect their KYC verification to be completed within a 24-48 hour timeframe after uploading the required documents. This allows ample time for the casino's compliance team to thoroughly assess the submitted information.
The standard processing time for KYC checks at this casino is 24 to 48 hours. This period ensures that all necessary security protocols are followed before account activation or withdrawal processing can commence.
How long does a withdrawal stay pending?
Withdrawals at this casino can remain in a pending state for a period of 0 to 24 hours. This timeframe allows for internal processing and security checks before the funds are released to the player's chosen method.
For cryptocurrency methods like Litecoin (LTC), withdrawals typically experience a pending period of 0 to 24 hours. Following this, the transaction moves to the network for final confirmation.
E-wallets such as Neteller offer instant deposits but also have a pending withdrawal window of 0 to 24 hours. This allows for efficient processing while maintaining security measures before the funds are sent.
How many days are left for bonus wagering?
Players are allocated a 30-day period to meet the wagering requirements associated with the welcome bonus. This timeframe applies to both the bonus funds and any winnings generated from the 100 free spins.
The bonus terms stipulate a 30-day deadline for completing the x35 to x45 wagering requirements. Failure to meet these conditions within the given period will result in the forfeiture of the bonus and any associated winnings.
It is crucial for players to be aware of the 30-day expiry for bonus wagering. This means all required turnover must be achieved before the bonus funds and free spin winnings become fully withdrawable.
Quick answers to common questions
| Question | Short Answer |
|---|---|
| What welcome bonus is available? | 300% welcome bonus up to €2,000 plus 100 free spins |
| What is the minimum deposit? | from EUR 10, depending on the method |
| How long does a withdrawal take? | e-wallets and crypto usually same day, cards 1-3 business days |
| Is there a mobile app? | yes, for Android and iOS plus a mobile web version |
| Can games be tested for free? | yes, most slots run in demo mode without a deposit |
| How do I reach support? | live chat and email, around the clock |
| Which currencies are accepted? | EUR and other common currencies |
Why does an open KYC check delay withdrawal?
The Know Your Customer (KYC) process requires identity and proof of address verification, with the latter needing to be no older than 3 months. This procedure is standard for online casinos to prevent fraud and money laundering. A completed KYC check is a prerequisite for processing withdrawals, ensuring compliance with regulatory standards.
Typically, the KYC verification timeframe at Fast Slots is between 24 and 48 hours. This duration allows the casino's security team to thoroughly review submitted documents and confirm player identities. Delays in withdrawal processing can occur if the submitted documents are unclear or incomplete, necessitating re-submission.
Therefore, timely submission of accurate documentation is crucial for a swift withdrawal. For example, if a withdrawal request is made and the KYC is pending, the payout will be held until the verification is successfully completed. This process ensures the security of both the player and the casino.
What to do if password is forgotten during login?
If a password is forgotten during login at Fast Slots, a password reset function is available. This feature is designed to allow players to regain access to their accounts securely. The process typically involves verifying the player's identity through their registered email address or phone number.
To initiate a password reset, players usually need to click on a 'Forgot Password' link on the login page. Subsequently, instructions will be sent to the registered contact details, which must then be followed to set a new password. This ensures that only the legitimate account holder can make changes.
It is important to ensure that the registered email address is accessible for password recovery. The system is designed for security, preventing unauthorized access by requiring verification before a new password can be assigned. This process aims to be efficient, typically completed within minutes once verification is confirmed.
Is Blackjack insurance mathematically worthwhile?
Blackjack insurance is a side bet offered when the dealer's upcard is an Ace, allowing players to bet on whether the dealer has Blackjack. The payout for insurance is typically 2 to 1. This bet is considered mathematically unfavorable for the player in the long run.
The house edge on insurance bets is generally higher than that of the main Blackjack game. For instance, a standard insurance bet carries a house edge that can range from 7% to over 15%, depending on the number of decks used. This makes it a less advantageous option compared to standard play.
While some players may take insurance for peace of mind, statistically, it is advisable to avoid it. The optimal strategy in Blackjack focuses on maximizing wins and minimizing losses on the main hand, rather than on side bets with unfavorable odds. Therefore, it is generally not mathematically worthwhile.
Why does the American wheel have 38 sectors?
The American roulette wheel features 38 distinct sectors. These sectors are comprised of numbers 1 through 36, plus a single zero (0) and a double zero (00). This configuration differentiates it from the European roulette wheel, which has only 37 sectors.
The inclusion of the double zero (00) on the American wheel directly increases the house edge. With 38 possible outcomes instead of 37, the probability of the ball landing on any specific number, or a group of numbers, is slightly reduced for the player. This is a strategic design choice by casinos.
Consequently, the house edge on American roulette is approximately 5.26%. This is nearly double the house edge of 2.70% found on a European wheel, which lacks the double zero. Players opting for American roulette face a statistically higher disadvantage over time.
Which studios supply most slots in the catalog?
While the exact number of studios contributing to the Fast Slots catalog is not detailed, Pragmatic Play is a prominent supplier. Their game 'Gates of Olympus' is featured, known for its high volatility and a maximum win multiplier of up to x5000. This suggests a focus on popular, high-impact titles.
Pragmatic Play games often come with a Return to Player (RTP) rate around 96.50%, as seen with 'Gates of Olympus'. High volatility games, like this one, tend to offer larger payouts less frequently. This characteristic appeals to players seeking potentially significant wins, even if the frequency is lower.
The presence of a specific provider like Pragmatic Play indicates a curated selection of slots designed to cater to various player preferences. While other studios may contribute, the emphasis on a game with features like Tumble and a 6x5 layout points to a collection that includes modern and engaging slot mechanics.
Why does the game not load in Chrome 89?
Certain browser versions, like Chrome 89, may encounter loading issues with some games. This can be due to compatibility conflicts between the game's code and older browser rendering engines. While the specific cause for Chrome 89 is not detailed, it often relates to outdated JavaScript or rendering specifications.
For optimal performance, it is recommended to use the latest stable version of your web browser. Current browser updates frequently include enhanced support for modern web technologies and security patches that ensure games load correctly. Using an updated browser avoids potential conflicts.
If a game fails to load, players can attempt clearing their browser's cache and cookies, or try an alternative browser. This can resolve temporary glitches and ensure access to games like Big Bad Wolf Megaways, which has a high volatility and RTP of 96.05%.
How do I calculate x35 on 100 EUR bonus credit?
The wagering requirement for the 300% welcome bonus is x35 to x45, meaning bonus funds must be wagered a specific number of times before withdrawal. For a 100 EUR bonus credit with a x35 wagering requirement, players must place bets totaling 3,500 EUR.
To calculate this, multiply the bonus amount by the wagering multiplier: 100 EUR bonus credit x 35 = 3,500 EUR in total bets. This turnover must be achieved within 30 days from receiving the bonus, according to the terms.
It is important to note that game contributions vary, with slots contributing 100% and table games or live casino games contributing only 10% towards the wagering. Therefore, to meet the 3,500 EUR turnover efficiently, focusing on slot games is advisable.
Which Roulette type has the lowest house edge?
While specific Roulette types and their house edges are not detailed in the provided data, generally, European Roulette is known for having a lower house edge compared to American Roulette. This is primarily due to the absence of the '00' pocket.
The house edge represents the casino's statistical advantage over the player in the long run. A lower house edge means a theoretically better return for the player over many betting cycles. This is a critical factor for players seeking extended gameplay.
For players interested in games with a lower house edge, it is advisable to consult individual game rules or the casino's FAQ section for specific details on different Roulette variants and their associated return-to-player (RTP) percentages or house edge figures.
How much storage space does the 60-MB iOS app need?
The dedicated iOS application requires approximately 60 MB of storage space on a device. This is a relatively small footprint, ensuring that the app can be installed on most modern iPhones and iPads without consuming excessive memory.
For smooth operation, the iOS app also recommends a minimum of 2 GB of RAM. This ensures that games and the application interface run efficiently, providing a seamless gaming experience. The app is compatible with iOS 13 and newer versions.
This app size is comparable to other mobile applications and is designed for quick download and installation. Players can expect swift access to features and games, including titles like Big Bad Wolf Megaways, which is a high-volatility slot.
Why does the APK installation on Android 7 not start?
The Android application is designed for newer operating system versions, specifically requiring Android 8.0 or later. An installation failure on Android 7 suggests an incompatibility with the operating system's core functionalities or API support.
The APK file, approximately 45 MB in size, is built with features and libraries that may not be present or fully supported in older Android versions like version 7. This can prevent the installation process from initiating or completing successfully.
To ensure proper installation and functionality, it is recommended to use a device running Android 8.0 or a more recent version, and to have at least 2 GB of RAM available. This meets the system requirements for the application.
Contact
Live - online chat
Banking
Providers
Fast Slots Casino 2026